Lightstone’s platform seamlessly integrates all customer engagement channels. Call centre input – whether it be ongoing tracking, CRM or survey campaigns, web, mobile web, text (SMS) and social media chatter – are assimilated in real-time dashboards. Data from disparate sources including internal client data and external market intelligence can also be incorporated.
The best decisions are informed by data. Use feedback to guide your business and make informed decisions.
Email Lightstone and an expert consultant will be in touch with more information.
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